Live Help and Talk-Free Live Help is: On Off-line

Setting Up The Messaging System

How to set up a messaging system for
Immediate and Free text and voice messaging
completely Spam-Free

How This Will Benefit You

By following these simple steps and without the need to buy any additional software, you will be able to:

• Send and receive text messages and files in real time to anyone similarly set up. This is a Real-Time private 'Chat' system.
   
• Have real time conversations just like a telephone call. Speak to anyone around the world for as long as you like for FREE. (Assuming they are similarly set up.)
   
• You will have another great selling point for your website
   
• You will have a direct route to contact me for help and support

And all this is done over the Internet without any call charges, except your Internet connection costs.

Unsolicited messages as sent by email (Spamming) will not happen with this system.
 

Hot Selling Point for Affiliate Website Company Websites

I will be producing a 'Sales Page' promoting this service which will feature in future Affiliate Website Company websites. Of course that page can be added to your existing website also.

The selling points will be the advantages of free messaging as explained above above plus the 'Live Help' feature for Site Owners.

I am sure this feature will help to make the new websites irresistible to new prospects.

Why I put the this page here and not on the individual websites

You can, of course talk to anyone who is set up with this messenger service.

However I do not want to have this screen on general display to the public at large because it will detract from the value of the feature as promoted on the websites.

I want prospects to view this messenger service as a positive feature when considering a website purchase.

That is why I do not want to give away the information on this web page to anyone other than Affiliate Website Company Site Owners and would ask that you similarly be restrained in divulging this information too liberally.
 

To talk to Alan Brown using messenger, you will first need to install Microsoft's MSN Messenger. Additionally you will also have to have a Microsoft. net passport.

Click here to install Microsoft MSN messenger.

Note, click on the 'Download Now' button and the press 'Open' on the dialogue box. This will save  the file to your PC and install it automatically. (Follow the Setup Instructions)

The file size is 6.5 MB.

Once you've installed Microsoft MSN messenger, you will need to sign in using a Microsoft. net passport.

To obtain a Microsoft. net passport click here.

Please remember your e-mail address and your password - you will need it to sign onto the messenger.

Now you are ready to sign in.
 

Load MSN messenger from the start menu and press sign in.

To do this, press the Start button on your PCs menu bar then browse to Programs and then click on MSN Messenger to start the program.

Then press the Sign In button and enter your Microsoft. net sign in name (e-mail address) and your password then press ok.
 

Now you must add Alan Brown to your contact list in order to talk to him, to do this click on "Contacts " then "Add a contact".

Make sure that the "Create a new contact by entering their e-mail address or sign in name" button is selected and then press "Next". Type in the white box "alan@theaffiliatewebsitecompany.com" then press "Next". Now press "Finish".

To see a video clip showing you how sign in and adding Alan Brown to your contact list, click here.
 

In the MSN Messenger window you will see Alan Brown's email address. This later changes to display his name.

You can only contact Alan if his status is set to Online. If Alan Brown's status is set to Online then double-click his name in the MSN messenger window.

A new window will pop up with two large white boxes. This is called the Conversation Box.

The top box is where the chat text is displayed, the lower box is where you will type and send your text to Alan. If for instance you want to say "hello Alan, how are you?" simply type that into the lower white box and push the send button. Alternatively you can push the Enter key on your keyboard.

You will now see the text in the upper white box, Alan Brown should now receive your message immediately and reply to you shortly.

To see a video clip showing you how to send text to Alan Brown, click here.
 

To do this you need your PC set up with a microphone and speakers. A headset is better and also a fast Internet connection.

If Alan Brown is online and you have successfully been chatting to him using text, you can request to use audio instead of text.

At the top of the Conversation Box there is a large button called "Audio". One press of the button will send your request to use audio with Alan.

If successful, you will eventually hear Alan's voice, this is just like a phone call, except you do not pay anything because the system uses the Internet.

You simply then talk into the microphone and continue with your conversation as though Alan was sitting next to you.
 

The system is not limited to two-person conversations.

Several people can get in on one call. This would be handy for example, if a customer asked a question of his/her referring Site Owner and the Site Owner doesn't know the full answer.

Instead of the Site Owner asking me and then separately relaying the answer to the customer, both customer and Site Owner could get on a conference call to me, saving time and increasing communication.
 

You, as a site owner have a role to play in supporting your customers.

I would expect Your customers will be looking to You as the first port of call if help is needed. If you, the Site Owner can't answer the customer's query, then by all means get on a conference call to me, as explained above.

It would be impossible for me to continue to give personal attention to dozens of incoming calls which may happen if customers always contacted myself first without trying their sponsoring Site Owner.

I'm sure that people will use the system responsibly and not swamp me with unnecessary calls or messages.
 

Because chatting is in real time, you must take account of world time zones.

I am usually available from 0800 to 1800hrs GMT. See World Time Zones for more information and the best time to call me.

If you wish to make sure I'm available to talk to you it may be an idea to schedule a conversation. This could be done by email for example if I'm not online at the time.

It would also help if you could organize your thoughts and questions in the form of  bullet-points before calling.
 

Microsoft have a website where there is a tour which explains how to use MSN Messenger. Click here to visit that website.

If you are still stuck and require assistance, click here to see some FAQs on MSN Messenger.

To see a video clip showing you how sign in and adding Alan Brown to your contact list, click here.

To see a video clip showing you how to talk to Alan Brown, click here.
 

I look forward to talking to you soon.

Best Regards,

Alan Brown
CEO The Affiliate Website Company
http://www.theaffiliatewebsitecompany.com
alan@theaffiliatewebsitecompany.com